Hello from Allied Account Services

Person using a calculator and smartphone at a desk with a laptop and papers.

At Allied Account Services (AAS), our role is straightforward: we’re a third-party debt collection company. That means a creditor you’ve done business with has asked us to help resolve a past-due account on their behalf. If you’ve heard from us, it’s because your account was assigned to AAS for collection, and we’d like to talk with you about repayment options that fit your situation.

Who we are

Allied Account Services partners with utility companies, schools, banks, lenders, and other service providers to help consumers bring accounts back to good standing. We approach every conversation with professionalism and respect, and we aim to make the process clear, secure, and as stress-free as possible.

Why you’re hearing from us

Your original creditor has placed your account with AAS. Our job is to:

  • Let you know about the outstanding balance,
  • Answer questions about the account, and
  • Work with you to find a realistic way to resolve it.

If you believe you were contacted in error or you don’t recognize the account, please reach out—our team will review the details with you and provide verification upon request.

Repayment options—let’s find what works

We understand that one size doesn’t fit all. Depending on your account and client guidelines, options may include:

  • Flexible payment plans
  • Scheduled payments on specific dates
  • One-time payments

Our representatives can walk you through what’s available and how to set it up.

Prefer to handle it online? Use our Payment Portal

You can securely review your account information and make payments online any time through our Payment Portal. If you’d rather not call, this is the quickest way to:

  • View your balance and recent activity
  • See available repayment options
  • Make a payment or set up a plan

Visit our website and look for the “Make a Payment” link on the homepage.

A few tips for a smooth experience

  • Have your reference number handy. You’ll find it on the letter, email, or text message from us.
  • Keep your information secure. We won’t ask for payment via gift cards or cryptocurrency. If something seems off, contact us using the number on our official notice or our website.
  • Tell us how we can help. If you’re facing financial hardship, let us know—together we’ll explore options that may work within the guidelines set by our client.

We’re here to help

Whether you choose to self-serve online or speak with a representative, our goal is to provide clear information and respectful support every step of the way.

This blog post provides general information and doesn’t replace any specific notices you may receive about your account. If you are in active bankruptcy or represented by an attorney regarding this debt, please share that information so we can update our records appropriately.

Important Consumer Notice: Allied Account Services is a debt collector. This is a communication from a debt collector and is an attempt to collect a debt. Any information obtained will be used for that purpose.